A new version of the IG has been released and can be found here:
http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=1ceb5e01-de9f-48c0-8ce2-51633ebf4714
Here is the change summary:
Summary of Documentation Revisions and Additions for Update 4.5.0
The latest updates to the Microsoft Dynamics CRM 4.0 Implementation Guide are available in the following formats and locations:
· Word format Microsoft Dynamics CRM 4.0 Implementation Guide (http://go.microsoft.com/fwlink/?LinkID=131228)
· Compiled HTML Help (CHM) format Microsoft Dynamics CRM 4.0 Implementation Guide (http://go.microsoft.com/fwlink/?LinkID=131228)
· Microsoft TechNet Microsoft Dynamics CRM 4.0 Implementation Guide (http://go.microsoft.com/fwlink/?LinkID=156701)
The following table describes the new and revised content for this update.
| Guide | Chapter | Pages | Type | Explanation |
| Planning | 3 | 33 | New | Added information about Microsoft Dynamics CRM for Outlook support on Windows 7. |
| Planning | 3 | 33–34 | Revision | Updated Microsoft Dynamics CRM for Outlook software requirements and software component prerequisites. |
| Planning | 5 | 81–83 | New/Revision | Added information and updated existing information about how to install and configure Microsoft Dynamics CRM for Outlook by using Group Policy Object (GPO) deployment. |
| Installing | 3 | 62–69 | New/Revision | Added information and updated existing information about how to troubleshoot the E-mail Router installation and configuration. |
| Installing | 4 | 71–74 | New/Revision | Added information and updated existing information about how to install and configure Microsoft Dynamics CRM for Outlook on a computer that does not have a previous version of Microsoft Dynamics CRM for Outlook installed. |
| Installing | 4 | 73 | New | Added information about how to enable participation in the Customer Experience Improvement Program. |
| Installing | 4 | 74–76 | New | Added information about how to upgrade Microsoft Dynamics CRM 3.0 client for Outlook to the latest version of Microsoft Dynamics CRM 4.0 for Outlook. |
| Installing | 4 | 76–77 | New | Added information about how to update an earlier version of Microsoft Dynamics CRM 4.0 for Outlook. |
| Installing | 4 | 77 | New | Added information about how to remove the CRM for Outlook button from the Web application. |
| Installing | 4 | 77 | New | Added information about how to disable patching permission for non-administrator users. |
| Installing | 4 | 77 | New | Added information about how to troubleshoot default e-mail handler errors. |
| Installing | 4 | 78–81 | Revision | Updated existing information about how to deploy Microsoft Dynamics CRM for Outlook with SMS. |
| Installing | 4 | 81 | New | Added information about the Management Information Format (MIF) file, which can be used with SMS deployments. |
| Installing | 7 | 104 | New | Added information about conflicts between values in the configuration file and values in command-line parameters. The configuration file take precedence. |
| Installing | 7 | 105 | New | Added information about where the Configuration Wizard looks for configuration files. |
| Installing | 8 | 114 | New | Added information about how to enable logging for Microsoft Dynamics CRM for Outlook repair and uninstall. |
| Maintaining | 2 | 10 | New | Added information about not using use the < logic operator (XSL less-than operator) in update configuration files. Instead, use the XSL != operator. |
| Maintaining | 2 | 17–30 | New | Added information about Microsoft Dynamics CRM performance counters. |
| Maintaining | 2 | 38–44 | New/Revision | Added information and updated existing information about how to troubleshoot Microsoft Dynamics CRM reporting issues. |
Microsoft has just released the social networking accelerator for CRM 4! This highly anticipated accelerator was demoed at WPC earlier this year. For more details about the accelerator, I recommend checking out Menno te Koppele’s blog about it a few months ago. To download this accelerator as well as all the other accelerators available, go here:
http://crmaccelerators.codeplex.com/Release/ProjectReleases.aspx?ReleaseId=19132